Loyalty Fraud Prevention Association Spring Conference - LFPA Spring Conference

Date: 24 Apr 2018    Location: Miami, Florida, USA    Delegates: 50+

Photo: FFP Spring Event 2017 - Atlanta

Stop the Press: Few seats remain. Register now to secure your place!

Event Overview: 2016 saw the launch of the first Loyalty Fraud Prevention conference in London for executives from multiple industries responsible for fighting the growing problem of loyalty program fraud. In 2017, the Loyalty Fraud Prevention Association (LFPA) expanded by offering two bi-annual conferences - the Spring Event was held in Atlanta and the Fall Event in Brighton, UK. This fourh Loyalty Fraud Prevention Conference (Spring Event) will continue the tradition of covering the latest best practices for stopping loyalty program frauds and breaches, as well as allowing attendes to forge relevant contacts related to loyalty fraud prevention.

Event Theme: This event is focused digital strategies to get ahead of the threats. Understanding the Fraudster's Customer Journey will help you work better with the other departments like IT and Call Centres. In turn this engages your customers to help them help themselves against fraud. Attendees will also be able to meet and network with industry peers and best practice service providers to hear first-hand how to further protect loyalty programs from fraud. Scroll down to see hot topics to be covered.


Few seats remain at $699.00 USD (loyalty program opertions) and $999 USD (vendors, financial services, IT providers & all other companies). Notes: 1) Registration is $100 USD additional for payment by bank transfer. 2) Members contact the LFPA to obtain a code to register for 50% off.


Monday, 23rd of April

15:00 - 17:30
Small Group Loyalty Fraud Discussion Group
Ask your questions and discuss the issues in a small group setting with a handful of experts

17:30 - 20:30:
Welcome Reception (Loyalty Companies from Miami are invited to join us.)

Tuesday, 24th of April

08.00 - 09:00:
Breakfast, Registration & Networking sponsored by CyberSource

09.00 - 09:30:
Chairman's Welcome Remarks
• Denise Burkett-Stus, Strategic Market Consultant, CyberSource

09.30 - 10.00:
Success & Challenges in Fighting Loyalty Fraud:  Lessons from the front line
• Meghan Jaworski, Director Loyalty Fraud Prevention, Wyndham Hotel Group
• Nick Boccone, Vice President Infrastructure and Security, Engage

10.00 - 10.30:
How Big Data and AI Can Help you in the Fight Against Loyalty Fraud
• Kevin Lee, Trust & Safety Architect, Sift Science

10.30 - 11.00:
Coffee Break & Networking sponsored by Pindrop

11.00 - 12.00:
Panel Discussion:  Practical Steps to Prevent Loyalty Fraud

• Rachel Stephens, Manager New AFP Sales, UATP

Panellists & Presenter:
• Linda Gonzalez, Fraud Operations, Company: Corporate Travel Management North America
• Donald Sheluga, Director Loyalty Operations & Partnerships, Hertz
• Ernesto Hernandez, Loyalty Operations Manager, LifeMiles
• Timothy Mohan, Fraud Analyst, Pindrop

12.00 - 12.30:
The Impact of Loyalty Fraud
• Denise Burkett-Stus, Strategic Market Consultant, CyberSource

12.30 - 14.00:
Group Lunch & Networking sponsored by Loyalty Fraud Prevention Association

14.00 - 14.30:
GDPR: What the new regulations on data protection in Europe mean for your business, whether you are in Europe or not, and what they mean for loyalty fraud
• Pascal Burg, Director, Edgar, Dunn & Co

14.30 - 15.00:
How Much Loyalty Fraud is Going On: Quantifying the costs
• Laura Hudelbrink, Loyalty Fraud, Connexions
• Chris Staab, Co-Founder, LFPA

15.00 - 15.15:
LFPA Update: How Membership is helping prevent loyalty fraud
• Peter Maeder, Secretary, Loyalty Fraud Prevention Association

15:15 - 15:45
Coffee Break & Networking

15.45 - 16.15:
Is Blockchain the Solution to Preventing Loyalty Fraud?
• Al Burgio, CEO, The DigitalBits Project Fusechain Inc

16.15 - 16.45:
A Race Against the Clock: How stolen credentials lead to Account Takeover
• Jerry Karels, VP Sales, Spycloud

16:45 - 17:00:
Chairman's Summary
• Denise Burkett-Stus, Strategic Market Consultant, CyberSource


Wednesday/Thursday, 25th & 26th of April

Airline & Travel Payments Summit (Separate Event)


Top Brand Names Sponsor LFPA Events. Great Content and Connections made by presenters and sponsors.

Sponsoring an LFPA Conference

Whether it is raising brand awareness, new product launches or prospecting for new business, sponsoring a LFPA Conference is a great way to connect with your target audience. We aim to understand your detailed objectives so that we can tailor a sponsorship package to your requirements and budget.  We're working with Ai Events, organisers of the Airline and Travel Payment Summits, to produce and market the LFPA Spring and Fall Conferences.

With a comprehensive range of sponsorship options available, from exhibition space to sharing your marketing material with delegates, we will create a unique opportunity to promote your brand and/or product. For more information on sponsoring this event, please contact Michael Smith at: This email address is being protected from spambots. You need JavaScript enabled to view it.

Who comes to an LFPA Event?

LFPA events focus very much on content. We have industry practitioners as speakers sharing their insights into the key issues of the day. We don’t sell speaking slots, which means our presentations are not sales pitches thus attracting delegates who want to keep up-to-date with innovations and best practices. Most delegates are senior decision-makers. Our delegates are predominately the people doing the job and making purchasing decisions related to Loyalty Fraud Prevention.  

For more in-depth sponsorship information, relating to our different events, or the make up of our delegates, please ask for our Media Pack.

What sponsorships items are available?

We work with our sponsors to customise their sponsorship package to their corporate objectives and budget.  Our sponsorship items start from US$999 and can be tailored to your exact requirement.

Some of the options available include:

► Exhibition space - great brand presence and your chance to speak with delegates during breaks & lunches
► Brand awareness at the event with sponsorship of coffee breaks, networking receptions. We aim to get your brand out there in front of your target audience
► Establishing your brand as an industry thought leader via white papers or other specialist content on the LFPA website and promotion of your messages on the relevant event websites
► We also can run webinars and can promote your content to our extensive worldwide database of contacts

For a more detailed package, prices and how we can help you get to your target customer, please contact Michael Smith by email. He's based in Scotland in the UK and will get back in touch with you as soon as possible to understand your needs and to tailor a package for your needs. His email address is This email address is being protected from spambots. You need JavaScript enabled to view it.


Photo: Michael Smith, Co-Founder LFPA

If you are interested in speaking at this event, please use this online form to contact the Conference Chairman. Our Spring Event has a full quota of speakers, however, our Fall Event is accepting proposals. Michael Smith, one of the Co-Founders of the LFPA and the Managing Partner for Ai Events, is putting together the agenda. You can access the form here.

Photo: Miami Marriott Biscayne Bay

Event Location & Hotel Venue:

1633 N Bayshore Dr,
Miami, FL 33132
Phone: +1 (305) 374-3900

Booking Note: There are very few rooms remaining at the group rate of $169 per night. If you are unable to obtain a room by clicking on the button above (and please try as inventory closes and opens at the hotel), you may email Angella Esposito to contact the hotel on your behalf at: This email address is being protected from spambots. You need JavaScript enabled to view it.

Conference Agenda Thumbnail Outline:
Monday, April 23rd, 2018: 17:30-20.30 - Welcome Reception
Tuesday, April 24th, 2018: 08:00-19:00 Conference Sessions & Evening Reception
Wednesday/Thursday, April 25th & 26th, 2018: Airline & Travel Payments Summit (Separate Event)

The following companies have registered:
Ai Events
Air Europa
American Experess
British Airways
Edgar,Dunn & Company
Engage People Inc.
Enterprise Ireland
Exchange Solutions, Inc
First Citizens Bank
Hilton Worldwide
Hyatt Hotels
ID Insight, Inc
Japan Airlines
Loyalty Fraud Prevention Association
Perseuss / Theseuss
Red Roof
Sift Science
The BayPay Forum
The DigitalBits Project
The Wise Marketer
Travel FraudGuard
US Bancorp
Vietnam Airlines
...with even more companies expected to register!