2017 Fall Event - Loyalty Fraud Prevention Conference

Date: 08 Nov 2017 - 09 Nov 2017    Location: Brighton, UK    Delegates: 80+

Event Overview: 2016 saw the launch of the first Loyalty Fraud Prevention conference in London in November for executives from multiple industries responsible for fighting the growing menace of loyalty program fraud. In 2017, the Loyalty Fraud Prevention Association (LFPA) expanded offering two bi-annual conferences - the Spring event  was held in Atlanta in May. This Fall event in Brighton will be the third Loyalty Fraud Prevention Conference, covering the latest best practices for stopping loyalty program frauds.

Event Theme - "Protecting Your Program and Customers": This event is focused on what you can positively do to get ahead of the fraudsters.  Understanding the Fraudster's Customer Journey will help you work better with the other departments like IT and Call Centres.  In turn that engages your customers to help them help themselves against fraud. Attendees will also be able to meet and network with industry peers and best practice service providers to hear first-hand how to further protect loyalty programs from fraud. Scroll down to see the agenda.

Registration from $399 USD (loyalty program operators) and $799 USD (vendors  & financial services companies) has been exended until on/before Friday, 22nd September. Registration Notes: Registration is $100 additional for payment by bank transfer or check. LFPA Members are entitled for 50% off registration. Members may contact the LFPA to obtain member discount registration.

Agenda: Protecting Your Program and Customers - Concrete Steps

8th November 2017

16.00 - 19.00:
Loyalty Fraud Prevention Discussion Group - Sharing Best Pracitices among Peers

19.00 - 21.00:
Welcome Networking Reception

9th November 2017

09.00 - 9:30:
Chairman's Welcome Remarks
• Iain Webster, President, Loyalty Fraud Prevention Association

09.30 - 10.00:
Engaging Law Enforcement: Dealing with Member Fraud & Data Theft
• Jesus Ortega Orisch, Cybercrime Specialist, Europol

10.00 - 10.30:
Success & Challenges in Fighting Loyalty Fraud:  Lessons from the front line
• Sedef Husrev, Supervisor Fraud Prevention, Miles&Smiles Turkish Airlines
• Josee Russo, Director Fraud Prevention Compliance & Risk, Aeroplan (invited)

10.30 - 11.00:
Coffee Break & Networking

11:00 - 11:30
Membership Terms & Conditions and Third Party Contracts:  Getting the legal wordings correct to protect your program
• Tim Foley, Partner, Clyde & Co LLP

11.30 - 12.30:
Panel Discussion:  Practical Steps to Prevent Loyalty Fraud

• Madeleine Anderson, Director, Company Evolution

• Nicki Speed, Loyalty Marketing Consultant
• Mark Lenahan, Co-Founder & Consultant, C J Ignition
• Alan Lias, former VP Loyalty Virgin Atlantic
• Mark Stevens, Head of Client Engagement, Blackdot Solutions (invited)

12.30 - 14.00:
Group Lunch & Networking

14.00 - 14.30:
Lions' Den: New products and innovations are key to reducing fraud. The Lions' Den is a showcase of new products & services in which companies are given 5 minutes to pitch their payment or fraud prevention-related innovation live & unrehearsed to our board of industry executive "Lions." Honest & critical feedback on the product & sales pitch is then provided in front of our conference audience and the best product is chosen by the juding panel of "Lions."

Pitching Companies:
To be announced. To submit your application to pitch your fraud-related solutuion, This email address is being protected from spambots. You need JavaScript enabled to view it..

14.30 - 15.00:
What you Need to Know About the Fraudster's Customer Journey: Understand them & you better protect your program
• Mark Lenahan, Co-Founder & Consultant, C J Ignition

15.00 - 15.15:
LFPA Update:  How Membership is helping prevent loyalty fraud
• Peter Maeder, Secretary, Loyalty Fraud Prevention Association

15.15 - 15.45:
Updated Loyalty Accounting Rules (IFRIC 15) and their Impact on Loyalty Fraud
• Iain Webster, Co-Founder, Loyalty Fraud Prevention Association

15:45 - 16:15:
Coffee Break & Networking

16.15 - 16.45:
Loyalty Fraud Survey Results: Are we making progress in fighting fraud?
• Denise Burkett, Strategic Market Consultant, Visa-CyberSource

16.45 - 17.00:
Chairman's Summary
• Iain Webster, President, Loyalty Fraud Prevention Association

17.30 - 18.00:
Networking Drinks

© Copyright 2017 Loyalty Fraud Prevention Association.  All Rights Reserved.

Photo: Hilton Metropole Brighton- venue for this event

Hilton Metropole Brighton
King's Rd, Brighton BN1 2FU, UK
tel. +44 1273 775432

Map and Directions:
There is easy access by taxi or train from Gatwick Airport to Brighton, as well as direct bus service from Heathrow to Brighton. The hotel venue offers the following travel information: http://www3.hilton.com/en/hotels/united-kingdom/hilton-brighton-metropole-BSHMETW/maps-directions/index.html

A special group rate of £120 plus VAT (£144 total) is available using the following link:

Conference Agenda Outline for Booking your Travel:
Wednesday, 8th November 2017: 4:00pm - 7:00pm Discussion Group & 7:00pm - 8:30pm Welcome Reception
Thursday, 9th November 2017: 09:30am - 6:30pm Conference Sessions & Post Event Drinks & Networking

Photo: Room at Hilton Metropole Brighton- venue for this event

The following companies participated in the 1st EMEA Event held in London in November 2016:
(2017 List is coming soon!)

Aegean Airlines
American Express
ANA - All Nippon Airways
ARC - Airlines Reporting Corporation
Bridge2 Solutions
British Airways
Cellpoint Mobile
Cranfield University
IHG - Interncontinental Hotels Group
Kobie Marketing
LATAM Airlines
Loyalty Fraud Prevention Association (LFPA)
Loyalty Magazine
Maitland Group
Marriott International
Melia Hotels
Oman Air
Payment Options
PCI Security Standards Council
Qatar Airways
S7 Airlines
Shape Security
South African Airways
Starwood Preferred Guest
TFC International
Thai Airways
ThinkInk PR
topbonus Limited
Turkish Airlines
United Airlines
Virgin Australia
Wyndham Hotel Group

This email address is being protected from spambots. You need JavaScript enabled to view it. Secretary of the Loyalty Fraud Prevention Association, for more details.


Sponsorship Opportunities:

Welcome/Networking Sponsorship: includes signage at cocktail & great exposure on online/printed agendas
$2,999 (Available)

Conference Folders: conference folders to hold the agenda, bearing your logo.
Cost: You supply them plus a $799 branding fee (Available)

Logo on Conference Site: event website logo placement in list of sponsors with hyperlink
Cost: $999 (Available)

Breakfast, Lunch & Coffee Break Sponsorships: coffee/food station place-cards with your logo & great exposure on online/printed agendas
Cost: $1,499 - Only 3 Available!

One Page Ad in Agenda:
Cost: $1,499 - Only 1 Available!

Delegate Name Tag Sponsorship: name tags bear only your logo and the conference logo!
Cost: $1,499 - SOLD!

Podium Plaque: conference podiums will bear your logo front and centre!
Cost: $1,499 - SOLD!

Lions' Den Pitch: 5-minute pitch & 5 minutes of Q&A before the audience in a pitching contest
Cost: $1,999 including one (1) conference registration for the pitcher - Only 2 Available!

Contact for Sponsorship:
Office (UK)  | +44 (0) 141 416 0800
Mobile (UK) | +44 (0) 77 88 99 56 31
This email address is being protected from spambots. You need JavaScript enabled to view it.