Setting the Standards - LFPA Fall Conference 2018

Date: 07 Nov 2018 - 08 Nov 2018    Location: London, UK    Delegates:

Event Overview: 2016 saw the launch of the first Loyalty Fraud Prevention conference in London for executives from multiple industries responsible for fighting the growing problem of loyalty program fraud. In 2017, the Loyalty Fraud Prevention Association (LFPA) expanded by offering two bi-annual conferences in North American & Europe. This fifth Loyalty Fraud Prevention Conference (Fall Event) continued the tradition of covering the latest best practices for stopping loyalty program frauds and breaches, as well as allowing attendes to make relevant contacts to help them stop loyalty program fraud.

Event Theme: This event focused on Setting the Standards to get ahead of the threats and to work better with other departments like IT and Call Centres. In turn this engages your customers to help them help themselves against fraud. Attendees were also able meet and network with industry peers and best practice service providers to hear first-hand how to further protect loyalty programs from fraud.

The presentations from this event will be available for download shortly.

Symposium Agenda - Setting the Loyalty Fraud Standards

7th November 2018

9:30 - 17:30:
Workshop on AI & Machine Learning in Fraud Prevention

17:30 - 20:30:
Welcome Networking Reception - The London Payments Party

8th November 2018

8:00am - 8:50am:
Breakfast, Registration & Networking

8:50am - 9:00am:
Chairman's Welcome Remarks & Introductions
• Michael Smith, Co-Founder, Loyalty Fraud Prevention Association

9:00am - 9:30am:
The Merchant Risk Council (MRC) Approach to Working with Europol
•  Una Dillon, Managing Director, MRC Europe

9:30am - 09:55am:
Identity Security and the Dark Web:  How Law Enforcement is Working to Help
• Tobias-Christian Wieloch, Europol Cybersecurity Unit

09:55am - 10:20am:
Two Factor Authentication and Other Security Tricks To Reduce Milejacking
• Kevin O'Shaugnessy, CEO/Founder, Cityhook

10:20am - 10:50am:
Coffee Break & Networking

10:50am - 11.15am:
Fighting Loyalty Fraud in the Age of Cybercrime and Digital Trust
• Shaked Vax , Worldwide Technical Sales Leader, IBM Trusteer

11:15am - 11:40pm:
Finding the Hidden Frauds in Redemptions
• Frazer Middleton, SVP Technology Engineering, Bridge2 Solutions

11:40 - 13:00:
Group Lunch & Networking

13:00 - 14:00:
Panel Discussion:  Account Takeover:  How to detect and deter a major cause of loyalty fraud

• Masha Cilliers, Partner, iBe TSE

• Alon Shem-Tov, Product Manager, Riskified
• Aya Nagai Svirsky, Senior Managed Risk Analyst, CyberSource
• Michael Smith, Co-Founder, LFPA

14:00 - 14:30:
Terms & Conditions: Closing your T&C's to fraudsters & gamers!
• David Andreadakis, Chief Strategy Officer, Kobie Marketing

14:30 - 15:00:
Coffee Break & Networking

15:00 - 15:45:
Lions' Den: New products and innovations are key to reducing fraud. The Lions' Den is a showcase of these where companies are given 5 minutes to pitch their payment or fraud prevention-related innovation live & unrehearsed to our board of industry executive "Lions." Honest & critical feedback on the product & sales pitch is then provided in front of our conference audience.

RingMaster (Moderator):
• Michael Smith, Co-Founder, Loyalty Fraud Prevention Association

Lions (Judges):
• Alan Lias, former VP Loyalty & Ancillaries, Virgin Atlantic
• Deborah Merrens, former Head of Loyalty Marketing, British Airways
• Thomas Helldorff, Author - The Airline Payments Handbook

Pitching Companies:
• Riskified
• PCI Booking
• Synectics Solutions
• Hooyu

15:45 - 16:15:
Loyalty & Travel Fraud is International:  Insights from Cambridge University Research
• Alice Hutchings, Senior Research Associate, Cambridge University

16:15 - 17:00:
Closing Panel - Security Roundup: follow-on from recent major hacks of Facebook & airlines
• Peter Maeder, Secretary, Loyalty Fraud Prevention Association
• Dan Farr, PCI DSS Lead, Foregenix
• Steven Cunnington, Product Manager, Collinson Group  

17:00 - 18:00:
Champagne Toast & Networking

© Copyright 2018 Loyalty Fraud Prevention Association Limited.   All Rights Reserved.

Photo: Royal College of Physicians - opened in 1964 & considered a modernist masterpiece

The Royal College of Physicians in Regent's Park
11 St. Andrews Place
London NW1 4LE
Tel: 44 (0) 207 935 1174

Map and Directions:

Nearest Tube Stations: 
Great Portland Street or Regent's Park

Nearest Hotels:
The Melia White House is connected to the conference venue. The Holiday Inn Regents Park is a couple of minutes walk away.

Wednesday 7th of November 2018 (afternoon discussion group and evening welcome reception) and Thursday 8th of November 2018 (8:30am to 6:00pm)

Not local or looking to stay in Central London?:
If you are planning on staying in London, you can book a local hotel by clicking on the icon below and visiting our affiliate hotel reservations webpage.  The two closest to the venue are the Melia White House and the Holiday Inn Regents Park.

The following companies participated

Ai Events
Bridge2 Solutions
British Airways
Cambridge University
City of London Police
Company Evolution
Global Blue
Go Euro
Hyatt Hotels
KLM Royal Dutch Airlines
LOT Polish Airlines
Loyalty Fraud Prevention Association
Lucky Checkout
Merchant Risk Council
PCI Booking
Qantas Airways Ltd
Qatar Airways
SEON Technologies
SIFT Science
The BayPay Forum
TUI Belgium
Turkish Airlines
United Airlines
Up in the Air - Travel Payment Consultancy
Virgin Atlantic

Top Brand Names Sponsor LFPA Events. Great Content and Connections made by presenters and sponsors.

Sponsoring an LFPA Conference

Whether it is raising brand awareness, new product launches or prospecting for new business, sponsoring a LFPA Conference is a great way to connect with your target audience. We aim to understand your detailed objectives so that we can tailor a sponsorship package to your requirements and budget.  We're working with Ai Events, organisers of the Airline and Travel Payment Summits, to produce and market the LFPA Spring and Fall Conferences.

With a comprehensive range of sponsorship options available, from exhibition space to sharing your marketing material with delegates, we will create a unique opportunity to promote your brand and/or product. For more information on sponsoring this event, please contact Michael Smith at: This email address is being protected from spambots. You need JavaScript enabled to view it.

Who comes to an LFPA Event?

LFPA events focus very much on content. We have industry practitioners as speakers sharing their insights into the key issues of the day. We don’t sell speaking slots, which means our presentations are not sales pitches thus attracting delegates who want to keep up-to-date with innovations and best practices. Most delegates are senior decision-makers. Our delegates are predominately the people doing the job and making purchasing decisions related to Loyalty Fraud Prevention.  

For more in-depth sponsorship information, relating to our different events, or the make up of our delegates, please ask for our Media Pack.

What sponsorships items are available?

We work with our sponsors to customise their sponsorship package to their corporate objectives and budget.  Our sponsorship items start from US$999 and can be tailored to your exact requirement.

Some of the options available include:

► Exhibition space - great brand presence and your chance to speak with delegates during breaks & lunches
► Brand awareness at the event with sponsorship of coffee breaks, networking receptions. We aim to get your brand out there in front of your target audience
► Establishing your brand as an industry thought leader via white papers or other specialist content on the LFPA website and promotion of your messages on the relevant event websites
► We also can run webinars and can promote your content to our extensive worldwide database of contacts

For a more detailed package, prices and how we can help you get to your target customer, please contact Michael Smith by email. He's based in Scotland in the UK and will get back in touch with you as soon as possible to understand your needs and to tailor a package for your needs. His email address is This email address is being protected from spambots. You need JavaScript enabled to view it.


"Our mission is simple - to support the industry in its fight to reduce and eliminate Loyalty Fraud."

This email address is being protected from spambots. You need JavaScript enabled to view it. Secretary of the Loyalty Fraud Prevention Association, for more details. Member receive 50% off all conference registration prices.