Stopping the Threat of Loyalty Fraud - Complimentary 7th Loyalty Fraud Discussion Group (Asia-Pacific)

Date: 18 Feb 2016    Location: Sydney    Delegates: 35+



Overview: As merchants work to reduce credit card fraud, it is driving fraud to an additional channel - the Loyalty Program. In order to to discuss solutions to Loyalty Fraud, this complimentary Loyalty Fraud Prevention Discussion Group was held on the afternoon of Thursday, 18th of February 2016, in Sydney's Central Business District. This closed-door discussion group was open to any airline, financial services, retail or travel industry executive working in loyalty marketing and/or loyalty fraud prevention. This meeting was held in advance of the launch of the Loyalty Fraud Prevention Association (LFPA).

The objectives of this meeting included to:
• Discuss solutions to reduce loyalty fraud.
• Equip loyalty programs with up-to-date information to fight loyalty fraud.
• Promote a permanent global body to support the loyalty industry with the information, resources and tools to fight fraud.

Companies that participated included: Accertify, Accumulate, ACI Worldwide, Aimia, American Express, Cebu Pacific, Commonwealth Bank, Experian, MasterCard, NAB, Qantas / Qantas Loyalty, RFi Consulting, Virgin Australia / Velocity Frequent Flyer, & Westpac.

SEMINAR AGENDA

13.45-14.00:
Registration & Check-in

14.00-14.30:
Welcome Remarks, Introductions & Overview of Objectives
• Michael Smith, Managing Partner, Airline Information & Co-Founder, Loyalty Fraud Association

14.30-15.30:
Open Discussion: What types of Loyalty Fraud are participants seeing in their companies?

15.30-16.00:
Coffee Break & Networking sponsored by Rfi

16.00-16.45:
Group Roundtable on Loyalty Fraud Prevention: What defenses can be put in place? 

16.45–17.00:
Closing & Next Steps: What is the way forward to cooperating to fight Loyalty Fraud?

17.00:
Drinks & Networking

able on Loyalty Fraud Prevention: What defenses can be put in place? 

16.45–17.00:
Closing & Next Steps: What is the way forward to cooperating to fight Loyalty Fraud?

17.00:
Drinks

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